FAQ’s

What is the Traverse Health Clinic?

The Traverse Health Clinic is a nonprofit organization that provides access to health services ranging from primary care, specialty, vision, dental and mental health services to outpatient hospital services to persons meeting eligibility criteria and enrolled in our programs.


What geography does Traverse Health Clinic serve?

The Clinic itself is headquartered at 3147 Logan Valley Road in Traverse City, MI, but physicians and providers from Benzie, Grand Traverse and Leelanau Counties serve adult patients who are residents of these three counties and who are enrolled in our programs.


How old must you be to become a patient of the Traverse Health Clinic?

Eligible persons must be 19 years of age or older and meet other eligibility criteria.


What is CHAP and is it different from the Traverse Health Clinic?

CHAP (Coalition Health Access Program) is one of the programs of the Traverse Health Clinic that offers enrolled adults access to health services donated by local hospitals, physicians and other health practitioners in the three counties.


What are the eligibility criteria for the CHAP program?

Click here for the details on the eligibility criteria for the CHAP program, or, call the CHAP office at 231-935-0799 and ask for a Member Services Representative.  Office hours are Monday through Thursday, 8:30 to 5:00 PM and Friday, 8:30 to 4:00PM.


Is CHAP a state or federal government program?

No.


Is CHAP insurance?

No


How much does it cost to join CHAP or be a patient of the Traverse Health Clinic?

We ask for an annual member contribution of $10 – $50 per person depending on income and what program you are enrolled in; however, no one will be denied services for an inability to contribute.


How is the Traverse Health Clinic funded?

The Traverse Health Clinic is a non-profit organization that is largely dependent upon the private sector for support, with gifts and grants from individuals, foundations and corporations.  We do obtain funds through indigent care contracts that support our programs, and we also administer a State of Michigan program called Adult Benefit Waiver (ABW).


How do I make a donation to the Traverse Health Clinic?

Click here to make a donation or contact Sherri Fenton, Director of Development, at 231-935-0412 or sfenton@traversehcc.org, to learn more.


How do I become a volunteer?

Please contact us!  Click here for more details or you can call Sue Murchie, Programs Director, at the CHAP office at 231-935-0799 Ext. 13 or smurchie@traversehcc.org, or Meg L. Benner, Practice Administrator, at the Clinic at 231-935-0810 or mlbenner@traversehcc.org.